For all deliveries and services Terms and Conditions apply. As soon as an order has been sent or finalised, It’s mandotary.
Deliveries within the accepted countries.
After dispatch date, delivery can be expected in 2-4 business days for Switzerland, and 3-4 weeks for other European countries, and 8+ weeks for the rest of the world. Due to the circumstances related to the COVID-19 pandemic, postal services in certain regions are experiencing unpredictable delays.
Minimum order value
There is no minimum order value.
We strive to deliver products in best condition and as fast as possible. The shipping charge of respective country or areas. You pay only once per order.
We deliver the goods through Swiss Standard Post during normal working hours. Please select the shipping address so that someone can receive the package personally.
All prices are in Swiss Francs (CHF), inclusive of VAT.
Terms of payment
Deliveries are made against credit card payment (MasterCard, Visa, PayPal, Post Finance).
Complaints regarding defects or due to incomplete or incorrect delivery must be informed immediately, within 14 days from the invoice date in writing at the latest.: to email@example.com
Retention of title
Until full payment the goods remain the property of www.johannwanner.ch / Johann Wanner Christmas House, Spalenberg 14, 4051 Basel, Switzerland remains
Claims for damages due to errors in illustrations, prices and texts or the late and non-delivery remain strictly excluded. The color of the featured products in the online store may differ from the actual product color.
The data necessary for the transaction will be treated confidentially.
Our address for complaints and other declarations of intent as well as our legal address is:
Johann Wanner Christmas House
Tel. +41 61 261 48 26